San Antonio, October 23, 2025
News Summary
Brown & Brown Insurance is focusing on San Antonio as a key growth area in South Texas, with plans to relocate its office, hire more staff, and enhance market services. Executive vice president Frank Castellano highlighted the city’s unique blend of a metropolitan environment and local business culture as crucial for their strategy. The company aims to serve increasing client demands in sectors such as transportation, supply chain, and technology while addressing key client concerns like cyber liability. Talent recruitment and local business relationships remain a priority for the firm.
San Antonio
Brown & Brown Insurance is identifying San Antonio as a strategic growth hub in South Texas, with company leadership outlining plans for deeper market expansion, office relocation, and increased hiring to serve growing client needs. The executive vice president of the firm emphasized the city’s blend of metropolitan scale and local business culture as central to the company’s South Texas strategy.
Top-line developments
Frank Castellano is the executive vice president of Brown & Brown Insurance. He emphasized San Antonio as a significant hub for growth in South Texas, describing it as a large metro with a small-town feel. Brown & Brown has retail offices in all four of Texas’ major metros: Houston, Dallas-Fort Worth, Austin, and San Antonio. Castellano believes San Antonio is the gateway to South Texas.
Company actions and market moves
Brown & Brown has expanded deeper into South Central Texas over the past year, and the firm is planning to relocate their San Antonio office to accommodate more employees and improve market service. One of their clients has grown over 50% in three years, indicating significant business growth alongside Brown & Brown’s services. Brown & Brown’s priorities include internal growth through hiring, market expansion, and enhancing community presence, alongside exploring acquisition opportunities.
Market opportunities and focus areas
There are growth opportunities in diverse sectors, including transportation, supply chain, and technology in the San Antonio market. The firm places a strong focus on public entities, including school districts and municipalities, which face budgetary constraints amid growing exposures. Castellano noted that tailored client solutions are vital for businesses in San Antonio, and he highlighted the community’s preference for doing business with local individuals, aligning with operations throughout South Central Texas.
Risk concerns and service responses
Cyber liability issues are a major concern for clients, prompting Brown & Brown to develop a partnership with a cyber-focused subsidiary. Transportation companies are particularly concerned about lawsuits and are seeking ways to protect themselves. Castellano stated that technology is reshaping the operational approach of the business, demanding faster service delivery to clients.
Insurance pricing and economic context
Property insurance rates in Texas are stabilizing despite previous drastic increases, although personal insurance rates, such as homeowners, are slightly declining. The broader economic climate remains cautious due to inflation and interest rates, but there is a growing sense of optimism in San Antonio and Texas.
Talent and workforce
Castellano mentioned the difficulty in recruiting talent as many experienced professionals are retiring, while young professionals are being recruited from local universities. He views the insurance industry as full of meaningful career opportunities, emphasizing its stability and purpose.
Implications for local businesses and public entities
The company’s increased presence and planned office relocation are intended to improve local access to tailored insurance solutions and specialized services such as cyber liability support. The emphasis on local relationships is positioned to align Brown & Brown’s resources with client preferences across South Central Texas, particularly for transportation firms and public-sector organizations facing fiscal pressures and rising exposures.
What to watch next
- Execution of the San Antonio office relocation and resulting staffing changes.
- Progress on the cyber-focused partnership and services rolled out to clients.
- Market reaction in transportation, supply chain, and technology sectors in South Texas.
- Any acquisitions or further regional expansion announced by the firm.
Key features
| Feature | Detail |
|---|---|
| Executive | Frank Castellano is the executive vice president of Brown & Brown Insurance. |
| Regional focus | San Antonio as a significant hub for growth in South Texas and gateway to South Texas. |
| Office footprint | Brown & Brown has retail offices in all four of Texas’ major metros: Houston, Dallas-Fort Worth, Austin, and San Antonio. |
| Market actions | Expanded deeper into South Central Texas over the past year; planning to relocate San Antonio office. |
| Client outcomes | One of their clients has grown over 50% in three years. |
| Top client concerns | Cyber liability issues and lawsuit exposure for transportation companies. |
Timeline
| Date/Time | Event | Status / Source |
|---|---|---|
| Past year | Brown & Brown has expanded deeper into South Central Texas | Reported by company leadership |
| Three-year period | One of their clients has grown over 50% in three years | Reported client performance |
| Planned (near term) | Brown & Brown is planning to relocate their San Antonio office to accommodate more employees and improve market service | Company plan |
Client concerns — simple visual chart
FAQ
Who is Frank Castellano?
Frank Castellano is the executive vice president of Brown & Brown Insurance.
What did Castellano say about San Antonio?
He emphasized San Antonio as a significant hub for growth in South Texas, describing it as a large metro with a small-town feel.
Where does Brown & Brown maintain retail offices in Texas?
Brown & Brown has retail offices in all four of Texas’ major metros: Houston, Dallas-Fort Worth, Austin, and San Antonio.
How has Brown & Brown changed its regional presence recently?
Frank Castellano reported that Brown & Brown has expanded deeper into South Central Texas over the past year.
Is Brown & Brown relocating its San Antonio office?
Brown & Brown is planning to relocate their San Antonio office to accommodate more employees and improve market service.
Have Brown & Brown clients shown measurable growth?
One of their clients has grown over 50% in three years, indicating significant business growth alongside Brown & Brown’s services.
What are top client concerns?
Cyber liability issues are a major concern for clients, prompting Brown & Brown to develop a partnership with a cyber-focused subsidiary.
What concerns transportation companies specifically?
Transportation companies are particularly concerned about lawsuits and are seeking ways to protect themselves.
What public sector focus does the firm have?
The firm places a strong focus on public entities, including school districts and municipalities, which face budgetary constraints amid growing exposures.
How is technology affecting the firm?
Castellano stated that technology is reshaping the operational approach of the business, demanding faster service delivery to clients.
What did Castellano say about recruiting and career opportunities?
Castellano mentioned the difficulty in recruiting talent as many experienced professionals are retiring, while young professionals are being recruited from local universities.
What is Brown & Brown’s strategic priority list?
Brown & Brown’s priorities include internal growth through hiring, market expansion, and enhancing community presence, alongside exploring acquisition opportunities.
How are insurance rates trending in Texas?
Property insurance rates in Texas are stabilizing despite previous drastic increases, although personal insurance rates, such as homeowners, are slightly declining.
What is the broader economic outlook mentioned?
The broader economic climate remains cautious due to inflation and interest rates, but there is a growing sense of optimism in San Antonio and Texas.
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Additional Resources
- Capital Analytics Associates
- Wikipedia: San Antonio
- KDH News
- Google Search: San Antonio insurance news
- Community Impact Newspaper
- Google Scholar: San Antonio insurance
- San Antonio Express-News
- Encyclopedia Britannica: San Antonio
- Axios San Antonio
- Google News: San Antonio insurance
Author: STAFF HERE SAN ANTONIO WRITER
The SAN ANTONIO STAFF WRITER represents the experienced team at HERESanAntonio.com, your go-to source for actionable local news and information in San Antonio, Bexar County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Fiesta San Antonio, San Antonio Stock Show & Rodeo, and Dia de los Muertos. Our coverage extends to key organizations like the Greater San Antonio Chamber of Commerce and United Way of San Antonio and Bexar County, plus leading businesses in retail, insurance, and energy that power the local economy such as H-E-B, USAA, and Valero Energy. As part of the broader HERE network, including HEREAustinTX.com, HERECollegeStation.com, HEREDallas.com, and HEREHouston.com, we provide comprehensive, credible insights into Texas's dynamic landscape.
