San Antonio, Texas, December 23, 2025
The Bexar County Military and Veterans Services Department is undergoing a leadership crisis following the suspension of Director Keith W. Wilson and the resignation of Deputy Director Nancy Taguacta. Employees are expressing concerns about the stability of the department and its ability to effectively serve veterans amid these significant changes. The county has not yet announced plans for permanent replacements, leaving the agency under interim leadership. Past misconduct issues have also contributed to ongoing uncertainty within the department.
San Antonio, Texas – Bexar County Veterans Agency Faces Leadership Shakeup Amid Allegations
San Antonio, Texas – The Bexar County Military and Veterans Services Department is currently in turmoil following significant leadership changes. Director Keith W. Wilson has been placed on paid administrative leave, and Deputy Director Nancy Taguacta has resigned from her position. These developments have raised concerns among employees about the department’s stability and the well-being of the veterans it serves.
Leadership Changes and Employee Concerns
Employees within the department have expressed worries regarding the recent leadership changes. A group of staff members appeared before the Bexar County Commissioners Court to voice their concerns about the agency’s direction and the impact on the services provided to veterans. The specifics of the allegations against Director Wilson and Deputy Director Taguacta have not been publicly disclosed, but the situation has led to a sense of uncertainty among the department’s staff.
Background on the Department
The Bexar County Military and Veterans Services Department is dedicated to assisting veterans and their families by providing support in areas such as claims and benefits, employment and transition services, and financial assistance. The department plays a crucial role in ensuring that veterans receive the services and support they have earned through their service to the country.
Previous Leadership Issues
This is not the first time the department has faced leadership challenges. In 2020, the Bexar County Ombudsman conducted an investigation into multiple misconduct allegations against Deputy Director Nancy Taguacta. The investigation concluded that her behavior violated county policy, state law, and federal employment protections. As a result, she resigned from her position in October 2020. These past issues highlight ongoing concerns about leadership within the department and its impact on the quality of services provided to veterans.
Current Status and Next Steps
As of now, the Bexar County Military and Veterans Services Department is operating under interim leadership. The county has not publicly announced plans for permanent replacements for the director and deputy director positions. The situation remains fluid, and further updates are expected as the county continues to address the leadership challenges within the department.
Contact Information
For veterans seeking assistance or more information about the services offered, the Bexar County Military and Veterans Services Center is located at 1422 E. Grayson St., 4th Floor, San Antonio, TX 78208. They can be reached by phone at (210) HELP-VET or via email through their official website.
Frequently Asked Questions (FAQ)
What led to the suspension of Director Keith W. Wilson?
The specific reasons for Director Wilson’s suspension have not been publicly disclosed. However, it follows a pattern of leadership challenges within the department, including previous misconduct allegations against Deputy Director Nancy Taguacta in 2020.
How can veterans access services during this period of leadership change?
Veterans can continue to access services by contacting the Bexar County Military and Veterans Services Center at (210) HELP-VET or visiting their office at 1422 E. Grayson St., 4th Floor, San Antonio, TX 78208. The department is committed to ensuring that veterans receive the support they need during this transitional period.
What is the county’s plan for addressing the leadership issues within the department?
As of now, the county has not publicly announced plans for permanent replacements for the director and deputy director positions. The situation remains fluid, and further updates are expected as the county continues to address the leadership challenges within the department.
Key Features of the Bexar County Military and Veterans Services Department
| Service Area | Description |
|---|---|
| Veteran Claims and Benefits | Assisting veterans in filing Veterans Affairs benefits claims. |
| Employment and Transition | Connecting veterans to training, career pathways, and education opportunities. |
| Financial Assistance | Providing temporary and limited emergency assistance and financial relief to veterans in need. |
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