San Antonio, February 10, 2026
Dan Griffiths has been appointed as the new Chief Information Officer (CIO) at USAA, effective February 5, 2026. With extensive experience in financial services technology, Griffiths will aim to modernize operations and enhance cybersecurity, focusing on delivering innovative digital solutions to improve member experiences. This appointment reflects USAA’s commitment to technological advancements and service excellence, particularly for military personnel and their families.
USAA Names Dan Griffiths New Chief Information Officer
Griffiths set to drive innovations in technology and member service
San Antonio, Texas – In a significant move for both USAA and the broader San Antonio business landscape, Dan Griffiths has been appointed as the new Chief Information Officer (CIO) at USAA, effective February 5, 2026. With a wealth of experience in financial services technology, Griffiths will focus on modernization and cybersecurity while enhancing member experiences through innovative digital solutions.
This announcement serves as a testament to USAA’s commitment to growing its technological base to provide secure and reliable services for its members, many of whom are military personnel and their families. With Griffiths at the helm, USAA aims to streamline operations and deliver intuitive services that resonate with today’s digital-first consumers.
Leadership Announcement
USAA’s President and CEO, Juan C. Andrade, highlighted that Griffiths’ appointment aligns perfectly with the company’s dedication to service excellence. Griffiths’ expertise in navigating complex technological landscapes is expected to boost USAA’s ability to meet its members’ needs effectively while maintaining operational strength.
Professional Background
Dan Griffiths joins USAA with an impressive track record, having served as Group Chief Information Officer for Santander US and globally for Santander Bank. His previous leadership roles have provided him with extensive knowledge in technology and operations across various facets of financial services. Notably, he oversaw divisions such as credit cards, insurance, and treasury, underscoring his capability to manage complex technological advancements. Griffiths earned a Bachelor of Science with honors in computer science from the Polytechnic of Wales.
About USAA
Founded in 1922 and headquartered in San Antonio, USAA provides insurance, banking, and retirement solutions to over 13.5 million members, primarily from the U.S. military, veterans, and their families. With a workforce of more than 37,000, USAA operates in eight U.S. cities and three locations overseas, positioning itself as a cornerstone of support for military families.
Recent Leadership Changes at USAA
- Wayne Peacock’s Retirement Announcement: In August 2024, USAA announced that President and CEO Wayne Peacock plans to retire in 2025 after a distinguished 36-year career at the company.
- Lindsey O’Neill’s Promotion: In September 2025, Lindsey O’Neill was elevated to Executive Vice President and Chief Communications and Public Affairs Officer, indicating a transformative shift within the organization to enhance member services.
Related Appointments in the Financial Sector
- Old National Bancorp’s New CIO: In July 2025, Old National Bancorp appointed Matt Keen as Chief Information Officer, leveraging over three decades of technology leadership.
- Arch Insurance International’s CIO Appointment: In July 2025, Arch Insurance International brought on David Maher as Chief Information Officer, focusing on IT strategy and infrastructure.
Key Features
| Feature | Details |
|---|---|
| New CIO Appointment | Dan Griffiths appointed as Chief Information Officer at USAA, effective February 5, 2026. |
| Leadership Background | Griffiths has extensive experience in financial services technology, focusing on platform modernization, cybersecurity, and scalable digital solutions. |
| About USAA | Founded in 1922, USAA provides insurance, banking, and retirement solutions to over 13.5 million members. Headquartered in San Antonio, Texas, USAA employs more than 37,000 people worldwide. |
| Recent Leadership Changes | Wayne Peacock plans to retire in 2025 after a 36-year career; Lindsey O’Neill promoted to Executive Vice President and Chief Communications and Public Affairs Officer in September 2025. |
FAQs
Who is Dan Griffiths?
Dan Griffiths is the newly appointed Chief Information Officer at USAA, effective February 5, 2026. He has extensive experience in financial services technology, focusing on platform modernization, cybersecurity, and scalable digital solutions.
What is USAA?
USAA is a financial services company founded in 1922, providing insurance, banking, and retirement solutions to over 13.5 million members of the U.S. military, veterans, and their families. Headquartered in San Antonio, Texas, USAA employs more than 37,000 people worldwide.
What other recent leadership changes have occurred at USAA?
In August 2024, USAA announced that President and CEO Wayne Peacock plans to retire in 2025 after a distinguished 36-year career at the company. In September 2025, Lindsey O’Neill was promoted to Executive Vice President and Chief Communications and Public Affairs Officer, reflecting a broader organizational transformation to enhance member service.
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