San Antonio, August 20, 2025
News Summary
Early morning power outages impacted over 6,700 CPS Energy customers in Northwest San Antonio due to an overhead equipment failure. Several neighborhoods, including Northwest Park and Quail Creek, faced electricity loss, which was fully restored by 7 a.m. Utility crews promptly addressed the situation, ensuring residents could monitor ongoing outages and prepare for future disruptions. The county-level outage tracker offers real-time updates, consolidating data from utility reports and third-party sources.
San Antonio
More than 6,700 CPS Energy customers on the Northwest Side of San Antonio experienced power outages early on the morning of August 19, 2025. The outages were caused by an overhead equipment failure, disrupted service across multiple neighborhoods and were fully restored by 7 a.m. that morning.
What happened
On August 19, 2025, an overhead equipment failure left over 6,700 customers without electricity in several Northwest Side neighborhoods. Affected areas included Northwest Park, Quail Creek, Northwest Crossing, Northchase and Great Northwest. Utility crews responded and had power returned to all impacted locations by 7 a.m. that same day.
Current outage tracking and resources
Customers in San Antonio and Bexar County can monitor outages through the utility’s live outage map. A county-level power-outage tracker also provides updates on current outages, incidents in the last 24 hours, and which utility is responsible for reported losses of service. The tracker compiles data from multiple sources to display both current conditions and recent outage history.
How the outage information is compiled
Outage details displayed on public trackers are sourced in part from utility-reported data and in some cases from third-party aggregators that collect energy data nationwide. When utilities do not publish customer counts for an outage directly, data aggregators estimate the number of affected customers using available inputs. The combination of direct utility reports and aggregated estimates enables faster, consolidated tracking across the county.
Areas affected
- Northwest Park
- Quail Creek
- Northwest Crossing
- Northchase
- Great Northwest
Safety and preparedness guidance
Customers are encouraged to prepare for power outages at home and to follow basic safety steps during an outage. Recommended actions include:
- Have a flashlight, battery-powered radio, and fresh batteries available.
- Keep a small supply of water and nonperishable food on hand.
- Charge mobile devices ahead of severe weather when possible.
- Unplug or switch off sensitive electronics to avoid damage when power returns.
- Use generators only in well-ventilated outdoor locations and follow manufacturer safety instructions.
Data and monitoring details
The county-level outage tracker provides three primary data views: current outages, past outages in the last 24 hours, and utilities responsible for each loss of service. Data contributors include utilities that report outages directly and data aggregation services that estimate customer counts when that information is not publicly available. This layered approach is intended to provide timely, regional-level situational awareness for customers and local officials.
Key takeaways
- Cause: Overhead equipment failure.
- Impact: More than 6,700 customers affected on the Northwest Side.
- Neighborhoods: Northwest Park, Quail Creek, Northwest Crossing, Northchase, Great Northwest.
- Restoration: Power restored to all affected neighborhoods by 7 a.m. on August 19, 2025.
- Tracking: Live outage maps and a county-level tracker provide current and recent outage data.
Frequently Asked Questions
What caused the power outages on August 19, 2025?
The outages were caused by an overhead equipment failure that affected distribution lines on the Northwest Side.
How many customers were affected?
More than 6,700 CPS Energy customers lost power during the incident.
Which neighborhoods were impacted?
Impacted neighborhoods included Northwest Park, Quail Creek, Northwest Crossing, Northchase and Great Northwest.
When was power restored?
Power had been restored to all affected neighborhoods by 7 a.m. on August 19, 2025.
How can I check current outages in my area?
Customers can monitor live outage maps provided by the utility and consult county-level outage trackers that consolidate current and recent outage data.
How is outage data collected and estimated?
Outage data comes from direct utility reports and third-party aggregators that collect nationwide energy data; when utilities do not publish customer counts, aggregators estimate affected numbers using available inputs.
What should I do to prepare for future outages?
Prepare basic emergency supplies, keep devices charged, unplug sensitive electronics during outages, and use generators safely and outdoors if needed.
Key Details Table
| Feature | Detail |
|---|---|
| Incident date | August 19, 2025 |
| Estimated customers affected | More than 6,700 |
| Cause | Overhead equipment failure |
| Affected neighborhoods | Northwest Park; Quail Creek; Northwest Crossing; Northchase; Great Northwest |
| Restoration time | Power restored by 7 a.m. on August 19, 2025 |
| Tracking tools | Utility live outage map and county-level outage tracker |
| Data sources | Direct utility reports and nationwide data aggregators |
Timeline
| Date/Time | Event | Status / Source |
|---|---|---|
| August 19, 2025 – Early morning | Overhead equipment failure causes outages on Northwest Side | Incident reported; utility crews dispatched |
| August 19, 2025 – By 7:00 a.m. | Power restored to all affected neighborhoods | Restoration completed; outage cleared |
| August 19, 2025 – Ongoing | Outage and restoration data available on live maps and trackers | Utility reports and data aggregators |
Simple Visual Statistics
Note: Figures reflect reported and estimated counts compiled from utility reports and data aggregators at the time of the incident. For current, location-specific information, consult the utility’s live outage map or county-level outage tracker.
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Additional Resources
- KSAT: Power Outage in Bexar County
- Wikipedia: Power Outage
- Express News: San Antonio Power Outages
- Google Search: San Antonio Power Outages
- MSN: Storms Knockout Power to San Antonio
- Google Scholar: Power Outages Infrastructure
- KENS5: Power Outage Update
- Encyclopedia Britannica: Electricity Distribution
- Fox San Antonio: Severe Storms and Power Outages
- Google News: Severe Storms San Antonio
Author: STAFF HERE SAN ANTONIO WRITER
The SAN ANTONIO STAFF WRITER represents the experienced team at HERESanAntonio.com, your go-to source for actionable local news and information in San Antonio, Bexar County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Fiesta San Antonio, San Antonio Stock Show & Rodeo, and Dia de los Muertos. Our coverage extends to key organizations like the Greater San Antonio Chamber of Commerce and United Way of San Antonio and Bexar County, plus leading businesses in retail, insurance, and energy that power the local economy such as H-E-B, USAA, and Valero Energy. As part of the broader HERE network, including HEREAustinTX.com, HERECollegeStation.com, HEREDallas.com, and HEREHouston.com, we provide comprehensive, credible insights into Texas's dynamic landscape.
